Shipping & Return Policy

Shipping Policy


Shipping Times & Rates

  • Processing Time: All orders are processed with in 3 business days.

Tracking Your Order

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on https://trax.pk/

Order Issues

If you experience any issues with your order or have questions about the shipping process, please contact our customer service team at toobastore1971@gmail.com or message us on WhatsApp at 0092-346278433-5


Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer easy returns and exchanges under the following conditions:

Return Eligibility

  • Returns are accepted within 7 Days of receiving your order.
  • To be eligible for a return, items must be unused, unworn, in their original condition, and with all tags attached.

 

How to Return an Item

  1. Contact Us: Email our customer service team at toobastore1971@gmail.com with your order number and reason for the return.
  2. Return Instructions: We will provide you with detailed instructions on how to return your item(s).
  3. Ship the Item: Pack the items securely and ship them to the address provided. Please retain your shipping receipt as proof of return.

Return Shipping Costs

  • Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., incorrect item received).
  • We recommend using a trackable shipping service to ensure your return is received.

Refund Process

Once your returned item is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within , 7-10 business days.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return instructions and place a new order for the desired item.

Contact Us

If you have any questions about shipping, returns, or exchanges, please feel free to reach out to us at toobastore1971@gmail.com or message us on WhatsApp at 0092-346278433-5